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can't login to my email acct on my desk top or 2 laptops but can on my android phone.

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can't login to my email acct on my desk top or 2 laptops but can on my android phone.

can't login to my email acct on my desk top or 2 laptops but can on my android phone. It just thinks and thinks and thinks then gives me an error message I can go to all my other website with no problem "the my.xfinity.com isn't working didn't send any data" 

 

I have tried on Chrome, firefox and internet explorer.  Made sure cookies are allowed turned off all virus protection still no luck.  I found this link https://web.mail.comcast.net/zimbra/mail?app=mail#1 that worked in chrome but as soon as I signed out to login my husband's email to see if it worked it stopped working and when I tried to log back into my acct using this link it no longer worked.

 

I called support they ask me to reboot and clear history and it didn't help  This is so frustrating.  Help!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!