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can't login into email with firefox

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can't login into email with firefox

Unable to login to comcast email using firefox and windows 10. Works ok when using chrome

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Re: can't login into email with firefox


buckshot88 wrote:

Unable to login to comcast email using firefox and windows 10. Works ok when using chrome


Hope my experience with this issue will be of help as I use firefox and windows 10.

 

I have had about a week's worth of issues of various kinds related to accessing emails and using Firefox. Finally I succombed and called Comcast. Both times they were aware of this wide spread problem with webmail but could not immediately give me a fix time frame. So I starteds poking around and found that if I signed in through the "my account" I could then use the "envelope" to open my emails. This gave me a work around as I do not use the app for Comcast which the customer service agent suggest I use. When I brought up the "my account" sign in page I bookmarked the page so that I did not need to go through the Xfinity main page.

 

I am using the new email format and when I heard this was coming I implemented the Comcast feature that allows you to send emails received by Comcast to another email while leaving the emails also on the Comcast server. This has been a lifesaver for me since my email was migrated to the new version.

 

Good luck.