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can not send an email, how do you solve this?

Regular Visitor

can not send an email, how do you solve this?

I keep getting this message and can not send an email. How is this solved?

The connection to remote server smtp.comcast.net timed out while awaiting the response. Please try again later.

Regular Contributor

Re: can not send an email, how do you solve this?

Same in Baltimore County, MD, for the past hour (hadn't tried before that today).

New Poster

Re: can not send an email, how do you solve this?

Same in Wheeling West Virginia - for about the past 30 minutes

New Poster

Re: can not send an email, how do you solve this?

Same here in Marietta, GA for the past few hours. Can't send from Outlook on PC or from the Comcast app on iPhone.

Was able to just fine earlier this morning.

 

John

Regular Visitor

Re: can not send an email, how do you solve this?

Can not send emails...?? Lawrenceville ga

 

Frequent Visitor

Re: can not send an email, how do you solve this?

If you get this message:  The connection to remote server smtp.comcast.net timed out while awaiting the response. Please try again later.

It is Comcast's problem.  Go to chat with a service rep.  Mine said they knew about the problem and the developer was working on the solution.  It could be 4 to 8 hours.

Frequent Visitor

Re: can not send an email, how do you solve this?

Same here in South Florida.  Comcast email techs shouldn't be allowed to manage a kid's Speak 'n Spell much less a paid email service.  App Suite is FULL OF BUGS and S L O W E R than the previous email program. JUNK.

New Poster

Re: can not send an email, how do you solve this?

I'm on chat right now with xfinity support and they are telling me this:

 

"there is upgradation going on for the emails . That is why you are having this issue."

Frequent Visitor

Re: can not send an email, how do you solve this?

A responsible company would "upgradation" with advance customer notice and only at off peak hours.  These guys are inconsiderate amateurs. If I ran a business that depended on these clowns I would go elsewhere for my broadband service and email. It's as if the 3 Stooges ran an email service.

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