Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,808,932

members

29

online now

1,954,679

discussions

Top

bidirectional internet communication

New Poster

bidirectional internet communication

hello,

 

I want tind the bottleneck between 2 bidrectional video systems...like a video conference call....the video on both ends keeps freezing and pixelating. Each connection speed tests at 50mb/s /25 mb/sec which is many times the hardware manufactures required throughput for proper operation.

Is there a test that can determine in which of the 4 data streams is the bottleneck?  It may be a combination of some or all of the data streams and each may be at fault at different times, Any help would be appreciated.