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baidu hijacked my email

New Poster

baidu hijacked my email

My email has been hijacked and is forwarding diet drugs from baidu. How do I stop this from happening.

Gold Problem Solver

Re: baidu hijacked my email

Immediately change your password.  A strong password has upper and lower case letters, some numbers, and a chracter or two.

also- Please look in your Sent Folder and see if any of those emails are showing there.

Post back please!

CC



Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.




New Poster

Re: baidu hijacked my email

Yes the messages are showing in the sent box, that is how I know they are being sent. Thank you for replying. I will wait for your reply before I change my password. 

New Poster

Re: baidu hijacked my email

Also, I am using Windows 8 and the xfinity connect to access my email. 

Gold Problem Solver

Re: baidu hijacked my email

Someone has gotten access to your password since they are showing in the Sent Folder.  So YES, now immediately change your password to a strong one.  IF you also use a smartphone or tablet, you must change your password there too, so it matches your Comcast password.

Go to:QUICK LINKS on the Xfinity homepage and scroll down to Reset password.  Click there.

CC

 

Quick Links

 

 Email Spofing is different.  That is when someone is using your email address in the FROM field and sends out spam making it look like it came from you.  Read this article too.

http://searchsecurity.techtarget.com/definition/email-spoofing

 



Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.




New Poster

Re: baidu hijacked my email

Thank you. Changed the password. Your help is very much appreciated.

Gold Problem Solver

Re: baidu hijacked my email

You are very welcome.  It is why we lurk here.  😉



Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.