Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,747,785

members

54

online now

1,906,380

discussions

Back to Top

automatically sent to m.aol.com

New Poster

automatically sent to m.aol.com

after upgrading my comcast modem, I can no longer get into my homepage for AOL.com.  The url automatically gets redirected to  http://m.aol.com/portal/home.do  IE will not let me access AOL.com

Tags (3)
Silver Problem Solver

Re: automatically sent to m.aol.com

It's working for me:

 

http://www.aol.com/

Gold Problem Solver

Re: automatically sent to m.aol.com

Do you have www.comcast.net set as your default homepage or do you have www.aol.com under Tools>Internet Options?

Also look at this, if using IE8- Tools>Internet Options> Click on the Delete button.  At the top you will see

Preserve Favorites Website Data.  If it is checked, uncheck it and click on OK.

 

Copy of Preserve Favorites Website data.JPG



Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.




Discussion stats
  • 2 replies
  • 4733 views
  • 0 kudos
  • 3 in conversation