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archiving e-mail folders

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Frequent Visitor

archiving e-mail folders

 

How do I archive e-mail folders?

Accepted Solution

Re: archiving e-mail folders

OK, there is no separate archiving function in the webmail UI per se.  What you can do is create folders and then move emails to them from your Inbox.  In effect, you create your own archives that way.  Assuming you are in the new email format, in the folders pane look at "My folders".  Click on the + sign to the right of that and follow the prompts.

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Email Expert

Re: archiving e-mail folders

You need to clarify------do you mean in the Comcast webmail interface, or in a desktop email client like Outlook or Thunderbird or what?




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Frequent Visitor

Re: archiving e-mail folders

 


Latoque wrote:

You need to clarify------do you mean in the Comcast webmail interface, or in a desktop email client like Outlook or Thunderbird or what?

 

My apologies, I am referring to the Comcast webmail only. Thank you.


 

Email Expert

Re: archiving e-mail folders

OK, there is no separate archiving function in the webmail UI per se.  What you can do is create folders and then move emails to them from your Inbox.  In effect, you create your own archives that way.  Assuming you are in the new email format, in the folders pane look at "My folders".  Click on the + sign to the right of that and follow the prompts.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
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I am not a Comcast employee.

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Frequent Visitor

Re: archiving e-mail folders

 

Thank you! 

 

 


Latoque wrote:

OK, there is no separate archiving function in the webmail UI per se.  What you can do is create folders and then move emails to them from your Inbox.  In effect, you create your own archives that way.  Assuming you are in the new email format, in the folders pane look at "My folders".  Click on the + sign to the right of that and follow the prompts.


 

Frequent Visitor

Re: archiving e-mail folders

What if they got hidden by mistake? How can I bring them back?

Frequent Visitor

Re: archiving e-mail folders

 


@Latoque wrote:

You need to clarify------do you mean in the Comcast webmail interface, or in a desktop email client like Outlook or Thunderbird or what?


 

Previously clarified, was referring to Comcast webmail interface, thank you.

Frequent Visitor

Re: archiving e-mail folders

Yea, Comcast e-mail. I hid it by mistake, now I can't find how to unhide them. Your help would be much needed.

Email Expert

Re: archiving e-mail folders

To the left of "My folders", you should see a small arrowhead if you have folders in there.  Click on it and see if they reappear.




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