Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,841,103

members

1,406

online

35,989

topics

Top

archived emails

New Poster

archived emails

It is evident that my emails are not being saved in the folders I assign them to when received. There are approximately 6 months of emails in these folders but I cannot find any archived folders so that I can access the older messages. WHERE ARE THOSE ARCHIVED MESSAGES and can I alter the time frame so that my messages stay in my local folders for a longer period of time?
Email Expert

Re: archived emails

Assuming you are in the new email format, click on the black arrowhead next to "My folders".  Do the missing folders reappear?




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark an Answer!solution Icon

Xfinity Events:
WATCHATHON 2018... See More
Discussion stats
  • 1 reply
  • 287 views
  • 0 kudos
  • 2 in conversation