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apple mac email

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New Poster

apple mac email

i lost email on my imac and cannot get it working again.  I had a chat with comcast.net help staff only to get no where either.  any suggestions?

 

Accepted Solution

Re: apple mac email

What e-mail? What Mac? What do you mean by "lost"? Have you restarted? Have you tried deleting the account and adding it back? More detail get you better answers.

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Silver Problem Solver

Re: apple mac email

What e-mail? What Mac? What do you mean by "lost"? Have you restarted? Have you tried deleting the account and adding it back? More detail get you better answers.

New Poster

Re: apple mac email

comcast email account i have had for years. suddenly, i got error messages indicating I could not send emails.  but incoming emails were coming in just fine.

 

then searching for a solution, i was pinged by the comcast help desk and I deleted the account and restarted with no success.  they indicated I would get a call back since the online help desk could not help me.  I waited and received no call.