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address book

New Poster

address book

How do I remove unwanted entries from my address book?

Email Expert

Re: address book

Open the address book, then select the contact in the list and click on the trash can icon in the toolbar.




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New Poster

Re: address book

My address book and the box that appears with contacts when I create a new email are not the same.

My address book is fine and contains no unwanted entries, but the box of contacts to choose from that appears when sending a new email contains a dozen names of car salespeople that appeared on my email TO: box when I was car hunting.

I cannot find a way to delete these names.

Please Help.

Email Expert

Re: address book

OK then what you are referring to is the auto-fill feature----------------------

 

 

If you are still on the old email format-------------------

 

The auto-complete feature in the Comcast address book has it's own memory.  You can't access it or alter it.  Periodically Comcast will re-set accounts, and at that time entries that have been deleted from your address book should vanish.  However, they only do that sporadically, on no particular schedule.  So those old addresses could keep popping up for quite a while.

 

Also, when you type an address into the To: Cc: or Bcc: fields, the feature will remember it if you actually send an email to that address, even if it’s not in the address book.  It's actually pretty common behavior with webmail accounts.

 

If you are on the new format, -----------------you have more control.  From the Inbox page click on the gear icon in the upper right corner of the screen, then on Settings>>>>>Mail>>>>Mail Settings.  Under Common you will see the option to enable or disable retention of email addresses in the Collected Addresses folder.  That folder is found in the address book, and there you can delete contacts that appear in the auto-fill.




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