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additional email

New Poster

additional email

I am trying to open a comcast email for my son, but I keep getting error message....  "A system error has occurred in Provisioning ISP Service createISPSubscriber".

I am at a loss right now, so please let know ASAP.

Thank you


Gold Problem Solver

Re: additional email

Sign in with your primary username and password

Click on My Account

Click on the Users and Settings tab 

On the far right, click on Add User

Fill in all information requested


Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.