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accessing e-mail from prior e-mail username

New Poster

accessing e-mail from prior e-mail username

I thought my e-mail was compromised so I changed the username@comcast.net; my wife changed it again.  I found out later that my account had not been compromised. Can I resurrect the old e-mail address?

Email Expert

Re: accessing e-mail from prior e-mail username

When a user ID is deleted, it is suspended for 90 days, and then released into the pool of available IDs for any other Comcast customer who wants it.  You can try calling Comcast security and see if they can reinstate it--------------------------

 

Comcast Customer Security Assurance-------------------

Normal business hours (6:00 am to 2:00 am EST, 7 days a week)

1 - 888-565-4329




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