Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,843,875

members

1,361

online

36,485

topics

Top

Xfinity videos not playing

New Poster

Xfinity videos not playing

I'm having trouble with the videos on the Xfinity homepage not playing.  I've checked the plug-in recommendations and they are all up to date (flash player)

Email Expert

Re: Xfinity videos not playing


Try clearing out your browser's cache/browsing history. When you have done that, close out the browser and re-start it in a fresh session. If that doesn't do it, then try using a different browser.  This was an issue for a while, but it's supposed to be fixed and was caused by the browser, especially Chrome.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark an Answer!solution Icon

New Poster

Re: Xfinity videos not playing

Thank you! It is now working. I appreciate the tip.

Forums Tips and Tricks:
Tagging Posts... See More
Discussion stats
  • 2 replies
  • 479 views
  • 1 kudo
  • 2 in conversation