Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,808,622

members

72

online now

1,954,481

discussions

Top

Xfinity verify password recovery options

New Poster

Xfinity verify password recovery options

Is request for email account other than comcast or xfinity re verifying password recovery options legitimate?

The request asks for a noncomcast or xfinity email address and then asks for secret question and answer.

Gold Problem Solver

Re: Xfinity verify password recovery options

Impossible to say without more information, but see Comcast Email Phish or Legit? How to Tell (and rules for posting).

New Poster

Re: Xfinity verify password recovery options

Thank you for the list of previous tricks involved with emails. My issue does sound fishy as I thought. It is not an email though...it comes on blocking email with request. If I exit Xfinity, when I enter again, it will usually allow me to use my email normally.