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Xfinity email attachments

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Xfinity email attachments

I can open the attachments in my email but xfinity provides only a partial list of my files in a given document.  I can see the file I want when I go to Windows Explorer in 8.1 but it won't come up when I browse for it in the email attachment.  

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Gold Problem Solver

Re: Xfinity email attachments

Have you ttied downloading the attachment, then opening it in Word?

Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.