Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,808,410

members

12

online now

1,954,196

discussions

Top

Xfinity Toolbar

ANSWERED
Frequent Visitor

Xfinity Toolbar

I do not have or need an Xfinity Toolbar.   How can I stop the constant messages to upgrade with the new version?  There is no "do not ask me again" choice. 

Accepted Solution

Re: Xfinity Toolbar

Thanks for replying.  I was seeing the popup message  every time I access email.  I just found an older message saying to go to Firefox "Tools" menu - AddOns and delete the Xfinity toolbar.  I didn't have an Xfinity toolbar to my knowledge but I did that and got the option "Remove" and did that.   Hopefully problem now solved.

View answer in context
Silver Problem Solver

Re: Xfinity Toolbar

I have never seen any such message. Where are you seeing them?

Frequent Visitor

Re: Xfinity Toolbar

Thanks for replying.  I was seeing the popup message  every time I access email.  I just found an older message saying to go to Firefox "Tools" menu - AddOns and delete the Xfinity toolbar.  I didn't have an Xfinity toolbar to my knowledge but I did that and got the option "Remove" and did that.   Hopefully problem now solved.