Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,806,475

members

74

online now

1,952,555

discussions

Top

Xfinity Toolbar & Firefox After Version 29

Regular Visitor

Xfinity Toolbar & Firefox After Version 29

I have seen several complaints outside this forum which are exactly as the one I am posting here: The Xfinity Toolbar does not appear in any Firefox browser higher than version 29.  All the methods I have tried to get the toolbar attached have failed.  Yet the same Toolbar works fine on every Firefox version from 9 to 29.  It works also on IE, but that's a browser I do not use.

 

   Several people, who appear to know what they are talking about, place the blame on Comcast/Xfinity rather than on Firefox.  I have also seen one comment that suggests using the latest Xfinity version, which I know I have (4.0.0.23) from your site.

 

   My OS is WinXP Pro.  Can you help please?

 

Thanks.

 

RNL

Email Expert

Re: Xfinity Toolbar & Firefox After Version 29

I can't get it to work in Mac OS X either.  Most of the regulars in the forum will not recommend using the Comcast toolbar any way.  It has a long history of being trouble-prone.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon