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Xfinity Email App - New Restrictions

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Xfinity Email App - New Restrictions

Eliminating the capability for multiple accounts in the Xfinity Email App shows a complete disregard for the needs of your customers. Having one email program  that draws emails from multiple accounts is an absolute necessity today. This is very foolish and shortsighted. Please reconsider.

Service Expert

Re: Xfinity Email App - New Restrictions


slstamm wrote:

Eliminating the capability for multiple accounts in the Xfinity Email App shows a complete disregard for the needs of your customers. Having one email program  that draws emails from multiple accounts is an absolute necessity today. This is very foolish and shortsighted. Please reconsider.


Use an email client.  There is nothing that demands you use Comcast's webmail page.




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Email Expert

Re: Xfinity Email App - New Restrictions


slstamm wrote:

Eliminating the capability for multiple accounts in the Xfinity Email App shows a complete disregard for the needs of your customers. Having one email program  that draws emails from multiple accounts is an absolute necessity today. This is very foolish and shortsighted. Please reconsider.


Just to add----------adding external accounts to the webmail UI is in the works.  In fact, the placeholder for it is already there, and it is addressed in the support articles.  We just don't have a set date yet when it will be enabled.  In the first few lines, they note that it's not yet available in the new format------------------

 

https://www.xfinity.com/support/internet/add-external-email-accounts-to-xfinity-connect/?currentTopi...

 

 




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