Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,806,825

members

65

online now

1,952,742

discussions

Top

Xfinity Connect Email Shortcut Icons Disappeared

New Poster

Xfinity Connect Email Shortcut Icons Disappeared

Has anyone had an issue where the refresh, spam, and trash shortcut icons vanished?  I was online with a specialist last night and ended up uninstalling and reinstalling the app, but the issue persists.  It is annoying that now instead of selecting spam and clicking the icon at the bottom, I now have to click a drop down folder and click again to direct it a to spam (or trash).

Email Expert

Re: Xfinity Connect Email Shortcut Icons Disappeared

Are you on a computer using the webmail interface, or on a tablet or what?




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon

New Poster

Re: Xfinity Connect Email Shortcut Icons Disappeared

It is on my Xfinity Connect phone app.  I have a droid.