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XFINITY CONNECT APP ERROR

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XFINITY CONNECT APP ERROR

I KEEP GETTING AN ERROR - UNABLE TO PROCESS YOUR REQUEST, PLEASE TRY AGAIN.  ON MY XFINITY CONNECT APP ON BOTH MY IPHONE AND IPAD - i HAVE DELETED AND REINSTALLED NUMEROUS TIMES AND IT WORKS FOR A DAY AND THEN GET THE ERROR AGAIN.  HELP