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Worst service ever with Comcast

New Poster

Worst service ever with Comcast

I have called Comcast 3 times today only to be cut off on the final call. I am not able to send email. I can receive and did receive the email you sent but not able to reply. I demand a resolution to this problem or I will cancel my account.

 

Official Employee

Re: Worst service ever with Comcast

We'll need some additional details.  Are you using the webmail in your browser, your smart phone, or something like Thunderbird/Outlook?  Are you getting an error?  I do see your account has been sending messages prior to about 3pm ET yesterday.





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Official Employee

Re: Worst service ever with Comcast

While we look into this issue, you will want to remove your email address from your post.  It is generally a bad practice to post your email address on the Internet where spammers can get a hold of it.




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Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
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I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon
New Poster

Re: Worst service ever with Comcast

Thank you. I resolved the problem with Sonja last evening and now able to send email, however it took the fourth person I spoke to to resolve. Unacceptable service and much time wasted.