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Wireless router and phone service?

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Posted by
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Message 1 of 7
5,517 Views

Hello, I'm new to this forum, I have Comcast TV, Internet and phone service with a standard router and I have ordered a wireless router with Comcast. My question is will the wireless router support telephone service? Thanks for your time.

6 REPLIES
Posted by
Connection Expert

Message 2 of 7
5,516 Views

The router is not involved with their CDV service if that's what you have. You have the Triple Play package right ? If so then it is your telephony modem/eMTA device which handles that.




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Posted by
Frequent Visitor
  • You have posted 5 replies to the community. Thank you for keeping the conversations going!
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 Posting replies is the best way to get involved.
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Message 3 of 7
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Where does the phone plug in? What is a telephony/eMTA device? Thanks

Posted by
Connection Expert

Message 4 of 7
5,502 Views

Please answer my question first.




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Posted by
Frequent Visitor
  • You have posted 5 replies to the community. Thank you for keeping the conversations going!
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.
  • Congrats on Posting your first topic!

Message 5 of 7
5,496 Views

Sorry, yes I have the triple play package.

Posted by
Connection Expert

Message 6 of 7
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Solution

O/k so your phone/phone system should already be hooked up to your telephony type modem. That modem handles both the internet and the phone services. It is not a concern whether the router is compatible or not. It is not being used for your phone service.




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Posted by
Regular Contributor

Message 7 of 7
5,285 Views

Just hang the router off of the modem as you would any other.  The fact that you have a modem that has phone bult in is 100% irrelevant.