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Windows 10 and Comcast email

New Poster

Windows 10 and Comcast email

I cannot connect to my Comcast email since I installed Windows 10.  I only get a spinning circle. 

Service Expert

Re: Windows 10 and Comcast email

If you're using the Edge browser, have you tried a different browser?




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New Poster

Re: Windows 10 and Comcast email

Yes, I have been trying with Edge.  I downloaded Chrome, and it works with Chrome. 

Contributor

Re: Windows 10 and Comcast email

Mine works with Edge

 

Official Employee

Re: Windows 10 and Comcast email

After upgrading to Windows 10, you need to run Windows Update again.  There is a security patch that needs to be applied before Edge will work with Xfinity Connect.

 

I hope this helps.




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New Poster

Re: Windows 10 and Comcast email

I ran Windows Update, it updated to KB2267602, then I restarted the computer.  Still will not open the ComCast email with Edge, I get a spinning circle.  I can get into ComCast email if I use Chrome. 

New Poster

Re: Windows 10 and Comcast email

windows update says no updates available. Connect does not work with edge but works with chrome.