Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,808,703

members

79

online now

1,954,544

discussions

Top

Why is it I have to go to the website to delete emails?

Regular Visitor

Why is it I have to go to the website to delete emails?

If I delete emails or move them around on my computer, as soon as I connect online, all the emails go back to where they were before I changed them. Why do I have to go the Xfinity site and change then there?

Email Expert

Re: Why is it I have to go to the website to delete emails?

All you need to do is re-create the account on each computer or other device using IMAP instead of POP3.  You will find the settings here--------------

 

http://customer.comcast.com/help-and-support/internet/email-client-programs-with-xfinity-email/

 

Once you are done, everything will be synced, so that if you delete an email on one device it will be deleted everywhere else.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon