Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.




online now




Why is comcast.net so slow?

New Poster

Why is comcast.net so slow?

I would like to kmow why signing in to check my email at comcast.net takes so long; and why it is always running script and freezing up the screen.  I am planning a bussiness and if this keeps up I will have to resort to different services for internet service.  I would appreciate knowing why this has happened.  Are you taking speed from the residential and applying it to the Bussiness services?  Need to have an answer asap, as I cannot tolerate this inconvenience.  Furthermore, why does it take 1 1/2 days to receive an email form someone in AZ.

Regular Visitor

Re: Why is comcast.net so slow?

Yes, for some reason comcast webmail has become extremely slow (off and on) to respond. After surfing to the comcast portal and clicking on the email icon it spins its wheels for quite some time before bringing up the email page, and, sometimes, the page never does come up, you just get an error message. Very frustrating, indeed!