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Why does search within email, now only seem to "search" within inbox?

New Poster

Why does search within email, now only seem to "search" within inbox?

Why does search within email, now only seem to "search" within inbox? Or how does one include My Folders within the search parameters, as did the search function with the previous version? 

Email Expert

Re: Why does search within email, now only seem to "search" within inbox?

 See here about searching in the new format-------------------

 

http://forums.xfinity.com/t5/Email-Web-Browsing/Email-Searches/m-p/2829616#M170716

 

To search individual folders, put your cursor into the Search field on top of the folders pane, and to the right you will see "Inbox" or whatever folder you have selected at the moment.  Then click on that and then again on "More" in the drop-down that appears to see the rest of your folders.

 

 

 




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Re: Why does search within email, now only seem to "search" within inbox?

Thanks, but I had made it that far.  I preferred the previous version's method of searching simultaneously within the inbox and all other folders, without going through the extremely slow and tedious search process within each of dozens of folders.

 

I am not even sure why this new version came to this to this user name of mine and not any other.