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Why do I have to keep signing in?

Regular Visitor

Why do I have to keep signing in?

Every time I check my e-mail I have to sign in??

Email Expert

Re: Why do I have to keep signing in?

On the sign-in page, under the fields for the password and ID, do you have the box checked to remember you?




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Regular Visitor

Re: Why do I have to keep signing in?

Yes, I have checked the box to remember me.

Email Expert

Re: Why do I have to keep signing in?

That feature is a function of cookies in your browser.  If you clear history, or if you have the browser set to automatically clear history after every session, that would explain why it's not remembering you.

 




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I am not a Comcast employee, I am a paying customer just like you!
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We ask that you post publicly so people with similar questions may benefit from the conversation.
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I am not a Comcast employee. I am a paying customer just like you!
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Mark it as a solution!solution Icon