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Why I can not use American Express Serve to transfer money?

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Why I can not use American Express Serve to transfer money?

Did anyone know why I can not use American Express Serve to transfer money after change from AT&T Internet service to Comcast.

I try any kind of web browser to transfer money on American Express Serve website, but that will come out need input right value of money for transfer on webpage (but I do right value on it every time) then can not complete the transfer. When I use AT&T service that will not have this kind problem. This matter happen after change Internet service from AT&T to Comcast.

 

Did anyone know why?

 

Thanks Help