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Who can you contact for customer service?

Frequent Visitor

Who can you contact for customer service?

I am impressed that there is no way to contact Comcast via internet. Today the phone number 800 xfinity gave a staccatto beat that indicated it was not working. (Worked for the phone company). After one hour, actually reached a person who had me do the usual unplug modem, etc routine.  I suspect that on my line someone is downloading mg bits of data. At this point, I am waiting for Verizon to introduce the rural wideband that is being implemented in Texas. I will be long gone if that happens. I did notice that even the invester contact info no longer is available indicating that executives no longer want to hear the customer service complaints because that was one avenue that I used to express my frustrations.

Official Employee

Re: Who can you contact for customer service?

 

You can reach our Comcast Cares team via email at: We_Can_Help@cable.comcast.com

 

-- ComcastDouglasM

 





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Re: Who can you contact for customer service?

You can call their corporate offices at 215-665-1700 and ask for the Executive Customer Relations team