Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,807,493

members

65

online now

1,953,375

discussions

Top

Where is the email preference button? In my email there is no preference to hit to fix spam filterin

New Poster

Where is the email preference button? In my email there is no preference to hit to fix spam filterin

trying to stop receiving emails from a company that is sending a email to a person using my user name and I do not know the person.  There is no preference button to hit to change the email spam filer.

Email Expert

Re: Where is the email preference button? In my email there is no preference to hit to fix spam filt

Can you clarify--------is the company using your name to send, or are they sending to someone else who has your name or what?  Are you still on the old email format or the new one?




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon