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Where does email go when you leave?

New Poster

Where does email go when you leave?

We will be moving soon and switching to DirectTv. What will happen to all of our comcast emails and contacts?

Silver Problem Solver

Re: Where does email go when you leave?

If you cancel your Internet service, all mail and other info will be deleted. I don't know if there is a grace period where you can sign back up again.

Email Expert

Re: Where does email go when you leave?


460heveystreet wrote:

We will be moving soon and switching to DirectTv. What will happen to all of our comcast emails and contacts?


The policy used to be that when you cancelled service you lost your email.  However that policy was changed last April, and now you can keep your Comcast email account even after dropping service.  See here------------------

 

https://customer.xfinity.com/help-and-support/internet/using-email-only




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