It means there is something wrong with the address. Make sure it has not been misspelled or there's a space where there shouldn't be one or that the address itself is a valid one.
Honi soit qui mal y pense
I am not a Comcast employee, I am a paying customer just like you! I am an XFINITY Forum Expert and I am here to help.To learn more about XFINITY Forum Expert program click here. Was your question answered? Mark it as an accepted solution! Did this post help? Why not give it a kudo!!!
I am not a Comcast employee, I am a paying customer just like you! I am an XFINITY Forum Expert and I am here to help.To learn more about XFINITY Forum Expert program click here.
If the addresses are correct, there is not much you can do. Comcast name servers have marked the address or the entire domian as invalid. Comcast support has no idea how to fix this issue and usually the name servers are automatically refreshed and the problem goes away for a while.
Customer Security Assurance Department The Customer Security Assurance organization is here to help you have a safe and secure online experience. This dedicated group of security professionals responds to issues pertaining to phishing, spam, infected PCs (commonly referred to as "bots"), online fraud and other security issues. Business Hours: 6:00am – 2:00am EST 7 days a week Contact: (888) 565-4329
Need Email Help? Please post the following information in your post. Do you use XfinityConnect? The Full or Lite version? Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.) Which browser/version do you use? And- have you cleared your browser cache? Which operating system? XP, Vista, Windows 7, Mac OS X Details of the problem you are having.