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Web connection

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Web connection

When I go online with xfinity to a web site or my email every so often it drops off line and a pop-up appears - "Recover page" - that I have to click on to be restored to where I was.  What is causing that and how can it be corrected?

Email Expert

Re: Web connection


Try clearing out your browser's cache/browsing history. When you have done that, close out the browser and re-start it in a fresh session.

If that doesn't do it, then try using a different browser and see if you can duplicate the problem that way. 




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