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Want to change e-mail deletion schedule, can't find the tab to do this???

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Contributor

Want to change e-mail deletion schedule, can't find the tab to do this???

Cant find the preferences tab in xfinity connect to change the default e-mail deletion schedule.  Can someone please tell me how to do this in 2017.  I'm on my desktop. Not mobile.

 

Please help.

Accepted Solution

Re: Want to change e-mail deletion schedule, can't find the tab to do this???

If you are still on the old email format, from the Inbox page go to Preferences>>>>>Email>>>>Email Deletion Schedule.  If you are on the new format, there are no schedules you can control.  Trash is defaulted to 7 days, and Spam to 30 days.  All the others will keep messages indefinitely until you delete them.

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Email Expert

Re: Want to change e-mail deletion schedule, can't find the tab to do this???

If you are still on the old email format, from the Inbox page go to Preferences>>>>>Email>>>>Email Deletion Schedule.  If you are on the new format, there are no schedules you can control.  Trash is defaulted to 7 days, and Spam to 30 days.  All the others will keep messages indefinitely until you delete them.




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Contributor

Re: Want to change e-mail deletion schedule, can't find the tab to do this???

Thank You for that response,  it answers my question.