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Viewing email

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New Poster

Viewing email

Can only view 1 page of all my emails
Accepted Solution

Re: Viewing email

Prussia,
I see in another thread that your issue was solved by enabling Compatibility View under Tools.

"‎01-05-2014 08:15 AM

This worked for me. Thanks so much!!!"

CC
View answer in context
Email Expert

Re: Viewing email

Are you using the Full or Lite version of Xfinity Connect?  If you are in the Full version (it's the default), there is no paging.  It's just one continuous list of the messages.  The Lite version provides pages.

 

To see which version you are in, from either the Preview or Inbox pages, go to Preferences>>>>General>>>>>>Versions.




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New Poster

Re: Viewing email

I am having the same issues as others.  I can see the emails on the Inbox Preview page but when I go into reviewing the email,l all I get is the blue circles, spinning around.  I have tried,as suggested to change from Full to Lite version of X. Connect but I can't even do that.  When I go into Preferences or Email Preferences on the Inbox Preview page, it give me the blue circles spinning around. I have change nothing in reference to the system itself.  I have done deleting the temporary files, restarted the computer etc. I noticed I had this issue when I went to print something out from the emails.  I can view my emails on my iphone, so I don't get on here often. I have never had this issue. I am using Internet Explorer, not sure which version. Please help!!!!

Gold Problem Solver

Re: Viewing email

Prussia,
I see in another thread that your issue was solved by enabling Compatibility View under Tools.

"‎01-05-2014 08:15 AM

This worked for me. Thanks so much!!!"

CC


Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.




Regular Visitor

Re: Viewing email

I checked to see which version I was in, and it was the Full (default) version. I changed to Lite and back to Full with no result. I check the view options and changed the view from by conversation to by message and the time on today's emails is showing and the the earlier emails appear by date.

Thanks for your help.

Email Expert

Re: Viewing email

Closing a year old thread




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I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
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Was your question answered? Mark it as an accepted solution!solution Icon
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I am not a Comcast employee.

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Mark it as a solution!solution Icon