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Username Changed on Email Account

New Poster

Username Changed on Email Account

We changed the username on my son's email account and now he is trying to do a passowrd reset and the email is going to his old username. Is there anything we can do? We tried changing it back, but it says it is not available.

Email Expert

Re: Username Changed on Email Account

Are you able to sign into the account with the new username and the existing password?




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