Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,807,102

members

88

online now

1,952,999

discussions

Top

Updating/adding Group Addresses

Regular Visitor

Updating/adding Group Addresses

A have a group address in my address book but when I try to put it in an email, the group address does not exist?  For example, call up the address book, on the left if the group addresses I have established.  I had amended one of them some time ago but the amendment never shows up when I create an email using that group address.  So today I deleted the group address and reestablished it.  Shows on the left again when I call up the address book, but when you go to the address book addresses it does not exist

Gold Problem Solver

Re: Updating/adding Group Addresses

Switch to  the LITE version if Xfinity Connect to make any changes.

Open XC, click on tgecZoreferences tab

Now click the Zgeberal icon

In the new Winfield, change yo using tgecLITE aversion.

Close out  of XC, clear your browser cache, then re-open XC and go tipo tye address book to make changes.

 



Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.