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Unable to receive or send email after a tech support scam.

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Unable to receive or send email after a tech support scam.

I am unable to receive or send email after a tech support scam took place today. I fell for it and feel really stupid. How can I fix my email situation?

Email Expert

Re: Unable to receive or send email after a tech support scam.

What kind of scam?  If it was you need to call the police if you haven't already.  You should also call Comcast security and report it to them-------------------

 

Comcast Customer Security Assurance-------------------

Normal business hours (6:00 am to 2:00 am EST, 7 days a week)

1 - 888-565-4329

 

What happens when you try to access your email?  Are you getting as far as the Inbox page?




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Official Employee

Re: Unable to receive or send email after a tech support scam.

If you haven't done so already, I would recommend changing your password and secret questions.





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