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Unable to open email from a particular sender

New Poster

Unable to open email from a particular sender

My Infinity email account works just fine, with one exception.  On my pc, I cannot open any emails from one particular sender with whom I am anxious to communicate with on a regular basis.  I am able to open them on my iphone.  It's the only recipient with whom I have a problem.  Any suggestions?

Email Expert

Re: Unable to open email from a particular sender

Exactly what happens when you try to open the email?  Are you getting any error message?




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