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Unable to Share Photos by email with Photoshop Elements 13

Frequent Visitor

Unable to Share Photos by email with Photoshop Elements 13

PSE 13 tells me that my Comcast email setup is valid. Yet when I try to send a ,jpg photo I receive the response "the connection was interrupted" and nothing gets sent.

 

My settings seem fine but there must be some trick to this - I'd appreciate help.

 

thank you

Gold Problem Solver

Re: Unable to Share Photos by email with Photoshop Elements 13

Are you sending from Xfinity  Connect as an attachment?  What is the size of the JPEG you want to send?

 

CC



Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.




Frequent Visitor

Re: Unable to Share Photos by email with Photoshop Elements 13

Thanks for your reply.

 

I'm attempting to send from my Windows 8.1 desktop using Windows Live Email as an attachment. . The files I've tried to send are about 300kb - small by my thinking.

 

I normally use Firefox.

 

I get the progress bar for a bit before I get the error message.

 

I'm able to send via Gmail, but that is not my preferred method.

Gold Problem Solver

Re: Unable to Share Photos by email with Photoshop Elements 13

Please post all the settings you have set up for Windows Live Mail.



Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.




Frequent Visitor

Re: Unable to Share Photos by email with Photoshop Elements 13

Well, I have the settings in a word doc, but the forum does not seem to allow it.

 

Give me some time!

Frequent Visitor

Re: Unable to Share Photos by email with Photoshop Elements 13

logon using clear text authentication

 

incoming server POP3

mail.comcast.net

smtp.comcast.net

 

outgoing mail SMTP 587

incoming  POP2       995

both servers require a secure connection

 

 

This any help?