Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,875,278

members

1,181

online

29,315

topics

Top

Trash bin capacity for emails

Regular Visitor

Trash bin capacity for emails

How can I adjust the amount of time an email I have sent to the Trash bin is retrivable?

Email Expert

Re: Trash bin capacity for emails

Spam is stored for 7 days or 2,000 messages, whichever comes first
Trash is stored for 14 days or 5,000 messages, whichever comes first

 

You cannot alter those schedules in the new email format.  Once messages drop out of Trash they would go into the Recover Deleted Items feature for up to 30 days, and that cannot be changed either.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark an Answer!solution Icon

Special Events
FIFA World Cup 2018 on Xfinity See More
Discussion stats
  • 1 reply
  • 103 views
  • 0 kudos
  • 2 in conversation