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Terminating service - how long does the email address remain?

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Terminating service - how long does the email address remain?

I am canceling Comcast Internet service.  No Comcast in my new location.  How long will my comcast email remain valid?  Customer service told me that if I access it once every 90 days, then it stays forever.  I'm worried that I will loose email.

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Re: Terminating service - how long does the email address remain?

When a customer disconnects or downgrades Internet and/or Voice service and has accessed their Comcast.net email at least once in the 90 days before doing so, they will automatically receive an email letting them know that we are keeping their email address active.

  • Their email account will remain active as long as it is accessed at least once every nine months.
  • This change applies to both active primary and secondary email addresses.
  • Customers can opt to permanently close their email account via My Account, if they wish to do so.



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Re: Terminating service - how long does the email address remain?