Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,841,304

members

1,690

online

36,036

topics

Top

Suspicious e-mail from Xfinity

Regular Visitor

Suspicious e-mail from Xfinity

I got an suspicious e-mail from "Xfinity Support Webmail stating: "

Your account has temporarily suspend

Your security is top priority at Comcast WebMail!

Your Account Has been suspended due to suspicious Activities.
please verify Your Information

to restore Your Account Sign in Webmail

We work hard to protect your information and money.

Thank you.
  When I right click on the sender, it comes from "<Edited for violating forum guidelines: "Personal Information">

Is it on the level?

Leo <Edited for violating forum guidelines: "Personal Information">

Email: <Edited for violating forum guidelines: "Personal Information">

Official Employee

Re: Suspicious e-mail from Xfinity

Hello lillo, and thank you for reaching out to us. I would be happy to assist you from here. Can you verify your account information with me? I would need your phone number, full name, and service address. You can private message me by clicking my name and clicking private message. Thank you


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Regular Contributor

Re: Suspicious e-mail from Xfinity

There is too many grammatical errors in the phishing email as you see... There is some captialzation errors as I found in the message...

 

Please look in the pinned post up there "Comcast Email phishing or legit?"

I suggest that you try what they said in this post...

 

I have seen all of these emails... I recieved the strange email saying that they needed the verification... I have noted there is so many spelling errors and grammatical errors... I had already reported ten thousand phishing emails ever since I started using comcast service...

 

I have had reported them to Comcast. 

 

You should follow what the pinned post up there say about them!!

 

Comcast will never send you any email like that!!!  

 

Xfinity Events:
WATCHATHON 2018... See More
Discussion stats
  • 2 replies
  • 212 views
  • 0 kudos
  • 3 in conversation