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Still cannot attach photos from iPhone or iPad to email...0 photos

New Poster

Still cannot attach photos from iPhone or iPad to email...0 photos

I've reinstalled, updated, reset...etc...

xfi ity connect sees 0 photos...gmail and all other email apps work...I've had to stop using xfinity for most part because I cannot attach any photos...why when you click attach....zero photos in every category show....this has been close to a year now....

Email Expert

Re: Still cannot attach photos from iPhone or iPad to email...0 photos

From what I've read, you can only attach photos from iCloud with iOS, unless you load something like Google Drive or Dropbox on the phone.  If you want to send photos you have in the phone itself, you can go into the Camera Roll and send them from there with email.




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New Poster

Re: Still cannot attach photos from iPhone or iPad to email...0 photos

It worked previously....

i spoke with Apple and they said xfinity issue

 

a quick resolve would be when you click on a photo and click attach, the options and ...MORE come up....xfinity is not listed under MORE AND THEREFORE I can add gmail.....but not xfinity...

 

so, I'm using xfinity less and gmail more..and may remove xfinity connect as it's not as versatile as gmail.....stinks because I PAY FOR XFINITY....would be nice to be able to use it at least as easily as FREE email...

Email Expert

Re: Still cannot attach photos from iPhone or iPad to email...0 photos

Can you clarify-------where are the photos you are trying to email out?  Are they in the Camera Roll on the phone, or is this something on the internet or what?  Are you accessing your email with Safari, or are you using the Mail app that came on the phone?  I just tried it (using Mail), and it works just fine.  I go to the Camera Roll, select the photos I want and send them.




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