Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,805,275

members

68

online now

1,951,764

discussions

Top

Sporadic Receipt of Emails

New Poster

Sporadic Receipt of Emails

I receive emails from my desktop running Windows 10.  My email client is Windows 10 Mail.

 

I'm using AVG's filewall.

 

I have five email accounts, including my Comcast email account which I check every day.  All of my other email accounts download a few email every day, but, Comcast does not.  My Comcast email account only displays my Comcast email messages about once a week.  Then, I get emails for several previous days.  It is like the email is hanging up for some reason.  None of my other email accounts exhibit this behaviour.

 

I tried to use another email client, Mozilla's Thunderbird, but, it isn't even recognizing my Comcast account's username and/or password.

 

I've played around with AVG's firewall.  I can't seem to be able to change incoming or outgoing ports with Windows 10 Mail email client.

 

Any suggestions?

 

-Mike

Email Expert

Re: Sporadic Receipt of Emails

If you go directly to the Comcast webmail UI using only your browser, does the email work OK?




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon