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Spam email

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Spam email

How do I addd a sender to my safe sender's list? All email sent from my church goes to Spam. I haved added them to my contacts but the email continues to be marked as Spam. 

Email Expert

Re: Spam email

Comcast email does in fact have a "Safe List", however, if you enable it, you will get emails ONLY from contacts you put on that list.  Nothing else will get through.  Keep marking them as Not Spam whenever they show up in Spam.  It helps "train" the filters, and it may take time.  If it persists, you can call Comcast security and ask if they can tell why that sender's domain is causing a problem------------------

 

Comcast Customer Security Assurance-------------------

Normal business hours (6:00 am to 2:00 am EST, 7 days a week)

1 - 888-565-4329




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