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Spam Filter

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Frequent Visitor

Spam Filter

Disabled the Spam Filter and one contact can no longer receive msgs from me

Accepted Solution

Re: Spam Filter

If you turn the filter back on, does an email then get through to the same recipient?

View answer in context
Email Expert

Re: Spam Filter

If you turn the filter back on, does an email then get through to the same recipient?




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Frequent Visitor

Re: Spam Filter

Contact can receive a new message from me but not a Reply.  She is in my Address Book

Frequent Visitor

Re: Spam Filter

No - If I turn SF on, all her messages to me go to Spam, even if I indicate Not Spam and set up her account name to not be filtered as Spam.

Email Expert

Re: Spam Filter

OK then you need to call Comcast security and see if there is a blocking issue with the domain she is sending from-------------

 

Comcast Customer Security Assurance-------------------

Normal business hours (6:00 am to 2:00 am EST, 7 days a week)

1 - 888-565-4329




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