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Sort by From in E-mail

Regular Visitor

Sort by From in E-mail

Can we sort out our emails by "Sort by From"?  If not why?

Email Expert

Re: Sort by From in E-mail

Assuming you are using the default Full version of Xfinity Connect, at the top of the message list pane yoiu should see "Sorted by------" with a value next to it.  The default is by date.  Right-click on the gray bar to the right of that to get a short list of sorting options, including "From".  You can get more options by right-clicking on any message in the list.  




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Screen shot Sorting Messages.jpg
Email Expert

Re: Sort by From in E-mail

If you want only the short list it looks like this----------------------




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Sort Options on Right-Click Grey area.jpg
Regular Visitor

Re: Sort by From in E-mail

Thanks for the help!  I still am having a problem.  When I select an email and then right click.  I get the menu that you showed me.  Then I go to List View Options/Sort Order and see the list.  The problem is when I select "Sort by From "and go to the "From" in the gray banner it doesn't work So I select another email and go back to the orginial email it automatically goes back to my original setting "Sort by Date".  I hope you can help me out.

Email Expert

Re: Sort by From in E-mail

When you set it to sort using "From", all that is supposed to happen is that it will sort all the senders in the message list alphabetically, either ascending or descending.  You can toggle that back and forth by clicking on the little black arrow head right next to "Sorted by From".  It does the same thing if you sort by Subject------it just alphabetizes whatever is in the Subject line of each message.  If you are right-clicking on a message in the list to bring up the menu, it doesn't matter which message you use.

 

Try using Group by>>>>>From.  You will see that it will actually grab all the messages from a sender and put them in their own group to make them easier to find.




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Regular Visitor

Re: Sort by From in E-mail

Looking at the screen shot and comparing it to what I get from my email the "From" does not show up for me.  I only have None/Date/Size.  Thanks for being patient!

Email Expert

Re: Sort by From in E-mail

You can't see From using either method?  That's weird.  Try clearing your browser's cache and history, then close it out and re-start it in a fresh session.  See if that clears it up.  I just tried using Chrome and Firefox and they both have all the same stuff in those menus.  Also, those screen shots are over a year old and there's a couple of items in one of them that have since been eliminated, but From is not one of them.




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Service Expert

Re: Sort by From in E-mail


Blue_23 wrote:

Looking at the screen shot and comparing it to what I get from my email the "From" does not show up for me.  I only have None/Date/Size.  Thanks for being patient!


Right click on the Date.  A drop down box should appear that allows you to choose what sections you want to see.  Click on each selection to check.




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Regular Visitor

Sort by From in E-mail

Reviewing the forum string I was able to finally sort by From, but then it took away the Date option, so is the problem that Comcast only has one column to sort by?  This is a lot of steps to sort by with today's technology..

Email Expert

Re: Sort by From in E-mail


ATL1023 wrote:

Reviewing the forum string I was able to finally sort by From, but then it took away the Date option, so is the problem that Comcast only has one column to sort by?  This is a lot of steps to sort by with today's technology..


To the right of the "Sort by" field, you should see a small black arrowhead.  Click on that and it will toggle the dates from ascending to descending.  Is that what you need?




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Regular Visitor

Re: Sort by From in E-mail

I still couldn't get the "From" sort option to come up, unless I went through List View Options. I tried the suggestions as stated on the string of emails and From still didn't come up even with Chrome. I do have the default Full version of Xfinity Connect. Are there any other suggestions?

 

Email Expert

Re: Sort by From in E-mail

Right-click on any message in the Inbox list and you should see this--------------

 

Sorting Options from Message List 03:04:2015.jpg

 

 

The "List View Options" is exactly what you should see.

 

 




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