Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.




online now




Slow incoming e-mail

New Poster

Slow incoming e-mail

I have very slow in-coming e-mail.  I did a test several times and it was over 15 minutes until the e-mails arrived.

Gold Problem Solver

Re: Slow incoming e-mail

Are you using Xfinity Connect or a different email problem?


Have you cleared your browser cache?  If not, please do so.

Which browser/ version are Yiu using?  Have you tried a different browser to test if the issue is browser related!


Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.