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Setting up a new comcast email account

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Message 1 of 8
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I just recently hooked up with Comcast and I didn't set up an email account when I was getting my interent service activated. Now I can't seem to find information on how to set this up. I'm not referring to how to set it up in Thunderbird or Windows Live Mail, but first creating the actual email accoundt.

 

If someone could point me in the right direction, ti would be great.

 

Thanks,

Steve

7 REPLIES
Posted by
Email Expert

Message 2 of 8
50,379 Views
Solution

 


Hikerstill wrote:

I just recently hooked up with Comcast and I didn't set up an email account when I was getting my interent service activated. Now I can't seem to find information on how to set this up. I'm not referring to how to set it up in Thunderbird or Windows Live Mail, but first creating the actual email accoundt.

 

If someone could point me in the right direction, ti would be great.

 

Thanks,

Steve


 

Comcast internet?  When your Comcast internet was set up you should have been given a primary username and password.  Was that the one you used to log on to this forum?  That username IS your email address/account; yourusername@comcast.net is your email address.  To access your email on Comcast go to www.comcast.net.  On the upper right will be a block that says "Email".  Click on it, fill in your username and password and it will take you to your email.

 

mady

>


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Posted by
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Message 3 of 8
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I just set a account up the for helping
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Message 4 of 8
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I would like to set up an email account with comcasr. Please help me to do it. Thank You Diane

Posted by
Gold Problem Solver

Message 5 of 8
39,818 Views

Do you mean you want to set up a Secondary account?  You already have your Primary username and password.

To do:

Sign in with your Primary Username and password

1- Click on MY ACCOUNT at the top of the page

2- You will be re-directed into Customer Cetral...

3- Now click on the Users and Settings tab

You now see the exisiting usernames, and at the end there is ADD A USER

 

4- Click on Add User

5- A window comes up, fill in all the required information

6- Click ADD USER

 

 

 

 

CC



Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.




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Message 6 of 8
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How can I create a new email account
Posted by
Service Expert

Message 7 of 8
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Yankobs wrote:
How can I create a new email account

Follow the directions given by Carole in the post above yours. If you sign in to My Account and do not see a way to add an email address you are signed in as a secondary user account holder.




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Posted by
Gold Problem Solver

Message 8 of 8
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Moved to its own Thread. Click the blue link to go to your Thread and replies to it.